Tollway Authority Offices: In-Person Acquisition of Ipass The official Ipass website also offers a variety of resources for users, including a frequently asked questions section and a support center. This includes viewing account details, modifying account information, and updating payment methods. Once the account is purchased, the user can activate it and begin using it immediately.Īdditionally, the user can manage their account through the official Ipass website. To purchase an Ipass account directly, the user must provide their name, email address, and credit card information. The official Ipass website offers direct purchase of Ipass accounts as well as account management.ĭirect purchase of an Ipass account allows the user to bypass the traditional way of acquiring an Ipass account through a participating airline or travel agent. Official Ipass Website: Direct Purchase and Account Management You can also use it to access the internet. Once you have activated your IPASS, you can use it to access many different types of content, including movies, television shows, music, and books. You can also activate an IPASS that you have purchased from a store. To do this, you will need to provide your name, address, and credit card information. If you buy an IPASS online, you will need to activate it before you can use it. However, it is important to note that not all stores carry IPASSes, so you may need to call ahead to see if the store you plan to visit sells them. You can also buy an IPASS from many stores in your area. Once you have provided this information, you will be able to purchase an IPASS. When you buy an IPASS online, you will need to provide some information, including your name, address, and credit card information. You can buy an IPASS online from the IPASS website, or from many other websites that sell IPASSes. There are many places where you can buy an IPASS, but the best place to buy one is online. Navigating Online Reviews: Learning from Others’ Experiences with Ipass.Vehicle Dealerships: Inquiring About Ipass Availability During Purchase.Social Media and Tollway Authority Channels: Staying Updated on Ipass.Recommendations from Commuters: Insights on Buying and Using Ipass.Service Plazas and Tollway Stops: Potential Ipass Acquisition Points.Customer Service Centers: Inquiring About Ipass and Procurement.Online Retailers: Exploring E-Commerce Platforms for Ipass Purchase.Retail Locations: Checking for Ipass Availability at Local Stores.Tollway Authority Offices: In-Person Acquisition of Ipass.Official Ipass Website: Direct Purchase and Account Management.She had a faulty transponder, and she said the Tollway removed her fees and sent a new one her way. Samantha was able to reach the Tollway through social media. Whether you just traveled or are about to travel, drivers can sign up for Pay By Plate by visiting and entering your license plate details, dates of travel and a payment method.ĭrivers who use the Tollway system have 14 days to pay tolls without incurring any fees or fines, the spokesman said. The easiest way for customers to pay tolls is by signing up for I-PASS, which provides drivers with a 50% discount on all tolls while automatically deducting tolls from their I-PASS account, the spokesman said.Ĭustomers can open I-PASS accounts by visiting They can pick up I-PASS transponders by stopping at the customer service centers or by visiting participating Jewel-Osco and Road Ranger stores.Īnother option is to sign up for Pay By Plate, which allows drivers to pay tolls electronically and avoid all fines and fees without opening an I-PASS account or using a transponder, he said. RELATED: Construction underway for new I-490 western O'Hare corridor to I-90, Rt. To reach the Tollway, visit, Facebook or Twitter or call the customer service call center at 1-800-UC-IPASS, an I-PASS spokesman said.ĭrivers also can stop in at customer service centers at the Belvidere, Lincoln and Lake Forest Oases. I cannot call anyone over there and I have written 4 letters to dispute my charges. I had a working I pass in my car that even has autopay. I now have a bill for $350 when the original tolls were only $50. Samantha said "I got a new iPass last year and IPASS put my old expired plate in it. (WLS) - After the Illinois Tollway went cashless in February, some drivers want to know how best to reach state highway officials with questions.
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